ASSEMBLY
We install all elements on-site with precision, minimizing dust, noise, and disruption to you.
ASSEMBLY
White-Glove Delivery Included
We bring the piece into your home,
unwrap it, set it in place, and secure it.
You do not lift a finger. No hidden delivery fees.
▬ What Installation Covers
If any part arrives damaged, we recut and reinstall at no cost to you. No questions asked.
▬ Clean Up After Ourselves
We remove all packaging debris.
Your floor remains spotless.
Our installation team arrives in uniform with felt shoe covers, drop cloths, and all necessary tools. For large pieces, we bring extra hands. For stone tops, we use suction cups and padded dollies. We never drag anything across your floor. Every piece is leveled on site, anchored if required, and wiped clean before we leave.
For complex installations—built-in cabinets, wall-mounted consoles, or islands with plumbing—we coordinate with your electrician or plumber. We arrive after their rough-in is complete and work alongside them during final connection. You only manage one schedule. We handle the rest. The goal is a single day of disruption, not multiple.
Installation Checklist
What Happens on Arrival Day
Step | Action | Time | Responsibility |
1 | Protect floors + doorways | 10 min | Our team |
2 | Unload and uncrate piece | 15–30 min | Our team |
3 | Position and level | 15–45 min | Our team |
4 | Anchor to wall (if needed) | 10–20 min | Our team |
We know that installation day can be stressful. That is why we over-communicate. You will receive a confirmation call 48 hours before, a text when the team is en route, and a photo of the finished piece after we leave. If something does not fit—a wall is out of plumb or a floor is uneven—we do not force it. We stop, discuss options with you, and return with a solution. Your home is not a construction site. We treat it like our own.
For out-of-state deliveries, we use a trusted network of white-glove carriers who follow our exact protocols. They are trained on how to handle solid wood and stone pieces, including unpacking, leveling, and light assembly. You receive the same checklist and photo confirmation. We stay on the phone with the carrier during your appointment if needed. Distance does not change our standard. Every installation, whether in New York or California, is held to the same meticulous process.
